Return and Refund Policy

Thank you for shopping at The Laptop Garage. We want you to be fully satisfied with your purchase. If for any reason you are not satisfied, we’re here to help.

1. Returns

  • Eligibility: You have 7 days from the date of delivery to request a return. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
  • Non-Returnable Items: Certain items cannot be returned, including:
    • Software, licenses, or digital downloads.
    • Items marked as “Final Sale” or “Non-Returnable.”
    • Gift cards.
    • Products that have been customized or personalized.
  • Return Process:
    • Contact our customer service at support@techbaazaar.com with your order number and reason for the return.
    • Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your item.
    • Pack the item securely and include the RMA number inside the package. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.

2. Refunds

  • Inspection and Approval: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 30 business days.
  • Partial Refunds: In some cases, only partial refunds are granted (if applicable). This includes:
    • Items with obvious signs of use.
    • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at support@techbaazaar.com.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@techbaazaar.com.

4. Shipping

You will be responsible for paying your own shipping costs for returning your item unless the item is defective or we
made an error with your order. Shipping costs are non-refundable. If you receive a refund, the cost of return
shipping will be deducted from your refund.

5. Contact Information

For more information about our return and refund policy, please contact us at:

The Laptop Garage
Email: support@techbaazaar.com
Phone: +91 86579 93355
Address: 125, Arcadia, Hiranandani Estate, Patlipada, G.B Road, Thane West – 400607